A packers-and-movers company and a road-lines firm, which
damaged the car and refrigerator of a senior bank officer while transporting
them from Chennai to Secunderabad, has been asked by the District Consumer
Disputes Redressal Forum–North to pay compensation.
While directing the firms to pay Rs. 80,000 as compensation,
the forum has also ordered them to pay over Rs. 2 lakh or repair the car and
fridge and hand them over to the complainant.
The petitioner, M.C. Kandasamy, working as an assistant general
manager at UCO Bank, had approached Agarwal Packers and Movers in Koyambedu on
August 2, 2011, and paid Rs. 42,400 for the transportation of his car and
household articles to Secunderabad. The articles were delivered to him on
August 17, 2011, with several of them damaged.
The car was not handed over as it had been involved in an
accident while being taken to Kaveripakkam in Vellore for loading, following
which Mr. Kandasamy lodged a complaint. The forum directed Agarwal Packers and
Movers and DRS Dilip Roadlines Pvt. Ltd. in Secunderabad to repair the car and
fridge or pay the compensation amount.
Reference- The Hindu
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